Why does the webcam recording pause when I start recording?

Due to a recent change in privacy policy by Google Chrome and Firefox browsers, many other browsers have also followed suit to automatically prevent certain Flash content from playing automatically.

They put the Flash content on pause. This change means that for our users of Mindlogr, we need to make certain settings and changes to continue using Mindlogr without disruption.

For more detail about how this affects Chrome, visit this page for details and how to update your settings:

http://venturebeat.com/2015/08/27/chrome-will-start-automatically-pausing-less-important-flash-content-on-september-1/

For more detail about how this affects Firefox, visit this page for details and how to update your settings:

http://gizmodo.com/firefox-now-blocks-flash-by-default-1717664482

In general, here are a few steps you can take to see if it fixes the problem:

  1. Make sure you have updated your Flash installation on your computer to the latest version.
  2. Change settings to allow Flash content coming from Mindlogr.
  3. Allow cookies from Mindlogr.

We recommend using Chrome browser for Mindlogr as it has the greatest compatibility.

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