If you make a recording and it doesn't look like it's saved, there are a few reasons why this might happen.
Firstly, Mindlogr has a secure method of preserving entries even before a recording has started, so it's likely that the video is stuck in background server processing somewhere. Typically it will turn up in a day or 2.
If you've waited a couple of days and it still hasn't turned up, please contact us with the following information:
- Day of recording
- Time of recording
- Logbook name